Returns & Refunds
Our Returns and Refunds Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Returns and Refunds Policy at any time.
Givedi accepts returns of all purchased jewelry within 15 days of delivery. Your order must arrive unworn, unused, and in it’s original condition and packaging to be eligible for a refund. Misused jewelry or jewelry altered in any way is not eligible for return. Returns require a return reason and will be processed within 10 business days of items being received.
Details and return instructions will be provided when requesting a refund by contacting us at support@givedi.com within 15 days of your order being delivered. Please provide your order number, date of purchase, shipping address and name in your return/refund request.
We will refund your order to the original payment method once it has been processed.