Yes! We only offer products that use natural mined diamonds sourced from ethical suppliers who follow conflict-free & responsible sourcing practices.
- Do your products use natural diamonds?
- What kind of gold do you use?
- Why are your prices lower than other jewelers?
- How long will my order take to process?
- What payment methods do you accept?
- Help! My card was charged twice.
- Can I cancel my order after placing it?
- When will my order arrive?
- How much does shipping cost?
- Do you ship worldwide?
- Can I track my order?
- International Orders & Customs/Import Fees
- Is my shipped order insured?
- What if the shipping carrier loses the package?
- Can I return or exchange an item?
- How do I return an item?
- Contact Us
Do your products use natural diamonds?
What kind of gold do you use?
All of our products either use 10K, 14K or 18K gold.
Why are your prices lower than other jewelers?
Givedi's goal is to provide you with better quality jewelry at a better price.
We're able to do this by working with a diverse network of manufacturers who allow us provide only the best pieces for our clients. We also operate mainly online to reduce our overall cost structure. This means we can provide you with higher quality jewelry and diamonds at better prices.
Shop with confidence at Givedi!
Orders & Payment
How long will my order take to process?
What payment methods do you accept?
We accept the following credit cards: MasterCard, Visa, American Express, Discove, Diner's Club, Shop Pay, Apple Pay, Google Pay, & Facebook Pay.
Help! My card was charged twice.
Can I cancel my order after placing it?
Shipping and delivery
When will my order arrive?
How much does shipping cost?
We currently offer complimentary shipping on all U.S. orders!
For Internation customers, the shipping costs depend on the country where it’s being delivered. The shipping costs are provided during checkout by our partner shipping carriers (UPS, DHL, USPS, Fedex, etc.)
Do you ship worldwide?
We ship worldwide with complementary shipping in the U.S.!
Can I track my order?
Yes. We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.
International Orders & Customs/Import Fees
Is my shipped order insured?
Yes! All orders are fully insured during transit and we require adult signature to reduce the chances of any issues during delivery. Please note that Givedi is NOT responsible for lost or stolen items once declared 'Delivered' by the delivery service.
What if the shipping carrier loses the package?
If your order is lost in transit, please contact us right away at firstname.lastname@example.org and we'll try out best to resolve the issue.
Please note that Givedi is NOT responsible for lost or stolen items once declared 'Delivered' by the delivery service.
Returns & Refunds
Can I return or exchange an item?
You can absolutely return your item to us, within 15 days of delivery. Your order must arrive unworn, unused, and in it’s original condition and packaging to be eligible for a full refund. Misused jewelry or jewelry altered in any way is not eligible for return. We do not offer exchanges at this time.
Customized or special made-to-order jewelry will be eligible for a partial refund depending on the complexity of the order.